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Product Manager – Risk Products
• Own, iterate, and deliver the data-driven product roadmap for risk infrastructure, prioritising across fraud, onboarding, and credit pillars based on business impact • Continuously monitor key metrics like chargeback rates, fraud false-positives, and onboarding cycle time • Lead real-time risk engines and machine learning models for payments and portfolio monitoring (Fraud Prevention) • Own chargeback and dispute resolution workflows across all payment channels, ensuring clear, auditable outcomes for merchants and Xendit (Dispute Management) • Manage lending and settlement risk models to assess and mitigate financial exposure related to merchant payout cycles and transactional settlements (Credit Risk Management)
• 5+ years of Product Management experience, specifically within Fintech, Payments (specially cards acquiring), or Risk domains • Proven track record of driving roadmap and execution for cross-functional squads (engineers, data, commercial) through influence rather than formal authority • Strong analytical skills to independently query data, translate complex metrics into product decisions, and clearly communicate technical concepts to non-technical stakeholders • Credible, hands-on expertise in at least two of: payments fraud prevention and continuous transaction/portfolio monitoring; dispute management and chargeback resolution across payment channels; credit risk assessment, lending models, and merchant settlement risk
Product Management, Fraud Prevention, Risk Management, Data Analysis, Chargeback Resolution
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