• Assist clients to set up and configure ERP modules (Finance, Inventory, Procurement, and Manufacturing/Production) according to clients’ business requirements. • Provide product training to users across relevant ERP modules. • Provide consultancy to clients on best practices for business process automation and ERP adoption. • Maintain account portfolio to ensure activation progress, system usage, and transaction activity across modules. • Support and provide solutions to clients’ issues, including cross-module and integration-related concerns. • Gather client’s business process requirements and coordinate implementation into the system. • Coordinate with the developer/product team for bug testing and feedback on new ERP features. • Regularly report to the manager on client’s needs, adoption progress, and potential problems. • Collaborate with cross-functional teams to ensure smooth end-to-end client onboarding.
• Candidate must possess at least a Bachelor’s Degree in Accounting, Information Systems, Business, or equivalent. • Have Experiences with project management, consultation and setup ERP systems before. • Required skills: understanding of business processes (Finance, Inventory, Procurement, and/or Manufacturing). Prior exposure to ERP systems (SAP, Oracle, Odoo, or similar) is a plus. • Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite). • Excellent written and verbal communication skills. • Good analytical and problem-solving skills, with the ability to translate business processes into system configuration. • Fluent in English, writing and Verbal. • Comfortable with numbers, data, and meeting clients. • Fast learner and independent, able to grasp multiple ERP modules. • Good interpersonal and teamwork skills. • Able to work under pressure and manage multiple client implementations simultaneously.
Project Management; ERP; ERP Implementation; Business Process Automation; Business Process Analysis; Client Onboarding; System Configuration; SAP; Oracle; Odoo; Microsoft Office; Google Workspace; Troubleshooting; Consulting
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