Account Manager (Mekari Expense)
• Manage end-to-end product renewal and expansion for existing SMB clients using Mekari Expense. • Drive adoption and usage of spend management features, including reimbursement workflows, corporate cards, and business expense tracking. • Work closely with the internal team to create and execute marketing and cross-sell campaigns to boost product expansion & renewal. • Conduct live product demonstrations and feature training to existing clients, showcasing expense policy controls and budget management. • Continually gather feedback on expense workflows and corporate card usage from clients, then work directly with our product team to provide input on the product roadmap. • Handle administrative duties e.g., renewal emails, quotations, invoices, card allocation requests, and weekly reports.
• Bachelor’s degree from any major. • Min 1 year of experience as Sales/Business Development/Account Executive/Account Manager or related roles in a SaaS/Tech company. • Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite). • Comfortable and confident presenting to finance stakeholders and corporate decision-makers (Finance Managers, Controllers, and CFOs). • Strong analytical, negotiation, and problem-solving skills with a data-driven approach to client retention. • Excellent multitasking, organization, and time management abilities. • Fluent in verbal and written English and Bahasa Indonesia. • Solid understanding of corporate spend management, reimbursement workflows, corporate cards, or general SaaS renewal processes. • Continuous alignment with current corporate finance, business, and fintech trends. • Able to thrive and maintain performance in a fast-paced environment under pressure. • Prior exposure to accounting platforms, ERP software, or spend management solutions is preferred.
Account Management; Sales; Business Development; Client Retention; SaaS; Product Demonstration; Cross-Selling; Negotiation; Problem Solving; Corporate Spend Management; Microsoft Office; Google Workspace; ERP
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