• Design, launch, and run the community ambassador program end-to-end: recruiting contributors, setting expectations, recognizing meaningful participation, and keeping quality high • Spot power users early, build direct relationships with them, and create clear pathways from engaged user to ambassador and advocate • Set and maintain the standard for what “great contribution” looks like across the community • Curate and grow a library of high-quality community build artifacts: starter apps, prompt packs, templates, etc. • Build and nurture a creator loop where community members are incentivized to build reusable assets • Own the community ecosystem end-to-end: structure it, help moderate it, set the tone, and maintain the quality bar day to day • Run targeted engagement programs and playbooks that drive real participation • Be in the weeds on product feedback: triaging bugs, feature requests, and friction points before surfacing to Product and Engineering • Represent the voice of the community in cross-functional conversations with Product, Engineering, and CX • Identify what users are struggling with and define community-driven education priorities • Track community health and engagement metrics and use that data to make decisions
• Proven track record in building, scaling, and nurturing both B2B and B2C online communities • Direct experience designing and running a community ambassador or advocacy program, including recruitment, onboarding, recognition, and quality management • Experience managing large communities at scale (10K+ members), including hands-on work with bots, roles, moderation systems, and channel architecture • Experience with artifact, template, or marketplace ecosystems • Experience designing and running community engagement and education programs that drive real user value and retention • Strong product instinct and genuine enthusiasm for AI, web development, and the builder ecosystem • Excellent written communication with ability to adapt tone across audiences • Strong editorial judgment, prioritizing signal over noise • Data-literate, comfortable defining, tracking, and interpreting community and engagement metrics • High ownership and self-direction • Experience working in high-growth or early-stage environments • Strong verbal and written English communication skills • Bonus: background in Product, Design, or Engineering; familiarity with AI coding tools ecosystem
Community Management, Ambassador Programs, Discord/Slack Moderation, Data Analytics, Content Curation, AI Tools
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