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Kerjaaa.org

Warga Punya Kerjaaa

Last edited: 27/05/2026

  • Job opening:

Database Support Engineer (APAC)

Eligible country: APAC
  • Apply before: -
Salary undisclosed
supabase
Supabase

Technology

  • Job Description
• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries • Provide proactive guidance to optimize workloads and avoid common pitfalls • Reproduce bugs, isolate root causes, and escalate issues to engineering teams • Investigate customer reports and turn them into actionable cases • Communicate clearly and empathetically with users • Recommend improvements to documentation, tooling, and product quality • Mentor junior team members and improve support quality
  • Requirement
• 7+ years experience in technical support, databases, backend engineering, SRE, or similar roles • Deep knowledge of PostgreSQL internals • Strong SQL and query optimization skills • Experience troubleshooting distributed systems and multi-tenant architectures • Experience handling data migration issues and recovery • Experience with AWS and Linux environments • Strong operational and troubleshooting mindset • Must work within APAC time zones
  • Benefit
• Fully remote work • ESOP equity ownership • Tech allowance • Health insurance coverage • Annual off-sites • Flexible asynchronous work • Professional development allowance
  • Skill Needed
• PostgreSQL • SQL optimization • AWS • Linux • Technical support
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