• Monitor daily, weekly, and monthly funnel and login metrics dashboards (registration → KYC submission, login success/security metrics, and related product funnels) • Query the database and Mixpanel to pull, validate, and reconcile funnel data • Maintain and update tracking dashboards and reports on a set cadence • Spot anomalies, threshold breaches, or unusual drop-offs in funnel or login data • Escalate significant funnel drops or metric anomalies to Product with clear, data-backed context — not just “the number moved,” but what stage, what segment, and what it likely means • Support ad hoc data pulls and basic analysis requests from Product and other stakeholders • Keep tracking documentation (event definitions, dashboard specs, metric definitions) accurate and up to date as the funnel evolves • Perform live app testing to gain a thorough, hands-on understanding of our app’s user experience and underlying functionality • Benchmark our product and onboarding/login flows against competitors to identify industry standards and areas for improvement • Conduct necessary research to support funnel optimizations and data-driven product recommendations •
• Prior experience as a Product Analyst, Data Analyst, or similar role — ideally in a product or growth context • Working familiarity with SQL / database querying (comfortable pulling and joining data, not just reading pre-built reports) • Hands-on experience with Mixpanel or a comparable product analytics tool (Amplitude, GA4, etc.) • Understanding of funnel analysis concepts — conversion rate, drop-off, cohort basics • Comfortable working with large spreadsheets (Google Sheets/Excel) for reporting and reconciliation • Detail-oriented — able to catch when a number looks “off” before it reaches a dashboard • Clear written communication — able to summarize a data finding in a way Product can act on quickly • Bonus: prior exposure to fintech, KYC/onboarding flows, or regulated industries • Bonus: basic understanding of authentication/security metrics (login success rate, fraud indicators) •
• Join us as we make magic happen to increase Indonesia’s financial inclusion! •
• SQL • Mixpanel • Amplitude • GA4 • Google Sheets • Excel •
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