Quality Assurance Ops Lead
Collaborate with relevant stakeholders to establish comprehensive cleanliness standards, protocols, and procedures specific to gym facilities • Conduct regular inspections and audits to assess the cleanliness of all gym areas • Work closely with the L & D department for people development program and implementation, identify the Training Need Analysis (TNA) and Individual Development Plan (IDP) analysis • Establish a system for capturing member feedback and complaints related to cleanliness • Collaborate with the Maintenance team to ensure prompt repairs or replacements of any equipment or facilities that may impact cleanliness • Foster a culture of continuous improvement by regularly reviewing and updating cleanliness protocols based on industry best practices •
Minimum 5 years of experience in cleanliness management or a related field within the gym, fitness, or hospitality industry • Any relevant certifications or training programs related to cleanliness, hygiene, quality assurance, or facility management in the related industry • Familiarity with applicable regulations, guidelines, and industry standards specific to cleanliness and hygiene in gym facilities • Strong attention to detail and a commitment to upholding high cleanliness standards throughout the gym • Excellent communication and interpersonal skills to collaborate effectively with staff, members, and external stakeholders • Strong analytical skills to assess cleanliness data, identify trends, and implement solutions for continuous improvement • Strong organizational skills to oversee cleanliness initiatives, manage projects, and ensure timely execution of cleanliness-related tasks •
• Cleanliness Management • Quality Assurance • Facility Management • Project Management • Analytical Skills • Communication Skills •
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